pooch pad FAQs
pooch pad faqs
Welcome to the Pooch Pad FAQs!
We understand that you may have questions about our services, policies, and everything in between. That’s why we’ve compiled a list of frequently asked questions to provide you with the information you need.
Whether you’re curious about our dog grooming services, doggie day care, or boarding facilities, you’ll find answers to your queries right here. Take a moment to browse through the Pooch Pad FAQs and discover why Pooch Pad is the go-to destination for all your furry friend’s needs.
Have a specific question? Our dedicated customer support team is ready to assist you. Feel free to reach out to us using the contact form or by referring to the Pooch Pad FAQs for more information. We can’t wait to hear from you and welcome you into the Pooch Pad family!
Discover the Pooch Pad difference and give your pets the royal treatment they deserve. Join our online conversations as well on Facebook.
Pooch pad FAQs
Boarding FAQs
How do I get started for a Dog Boarding APpointment?
To get started, please read the Boarding FAQs. We also require a Meet and Greet before a Boarding Appointment, please click here for more info.
For our boarding rates, click here.
What are the rates for dog boarding at Pooch Pad?
For our boarding rates, click here.
How do I make a reservation for dog boarding?
Reservations can be made by calling our facility or using our online reservation system on our website. Please note we require a Meet and Greet before a Boarding Appointment. Please click here for more info.
What vaccinations are required for dog boarding at Pooch Pad?
Dogs must be up-to-date on their rabies, distemper, and bordetella (kennel cough) vaccinations. We require bordetella to be current within 6 months from the date of vaccination to ensure the health and safety of all our guests. We also require a temperament assessment to ensure compatibility with our other day care guests. Please consult with our staff for specific vaccination requirements and any additional information. Please note that puppies must be two weeks beyond their final round of vaccinations as recommended by your veterinarian. This is typically around 18-20 weeks.
Is there a minimum age requirement for dogs to be boarded at Pooch Pad?
We accept dogs of all ages for boarding, however puppies must be two weeks beyond their final round of vaccinations as recommended by your veterinarian. This is typically around 18-20 weeks.
What types of accommodations are available for dogs during their boarding stay?
Can I bring my dog's own food and belongings for their boarding stay?
FOOD: Yes please make sure your dog’s food is in a sealed bag or container with your pet’s name clearly marked on it.
BELONGINGS: We know every pup has a favorite toy or blanket! But we need to keep playtime safe and prevent mix-ups between our furry guests, so we ask that all personal belongings stay at home. Don’t worry—we have lots of toys, cozy spaces, and plenty of fun waiting here!
Can my dog receive grooming services while they are boarding at Pooch Pad?
Yes, absolutely! Our experienced groomers can provide a range of grooming services, from baths and haircuts to nail trims and ear cleaning, during your dog’s boarding stay. Please mention that you’d like this upon booking.
Are there any additional fees for administering medication to my dog during their boarding stay?
What is the check-in and check-out process for dog boarding?
Are there any breed restrictions for dog boarding at Pooch Pad?
Is daycare provided at an additional cost?
Daycare is provided at no additional cost.
Are there any additional charges for late pick-ups?
Yes, there is a $25 charge for pick-ups after 12pm on the scheduled day of pick-up.
Pooch pad FAQs
grooming faqs
What types of grooming services are offered at Pooch Pad?
Can I schedule grooming services separately from other services at Pooch Pad?
Absolutely! You can schedule grooming services independently without the need for boarding or daycare. Just let us know your preferred date and time, and we will do our best to accommodate your request.
What are the requirements for a grooming appointment at Pooch Pad?
Dogs coming for a grooming appointment must be up-to-date on their rabies, distemper, and bordetella (kennel cough) vaccinations. We require bordetella to be current within 6 months from the date of vaccination to ensure the health and safety of all our guests. Please note that puppies must be two weeks beyond their final round of vaccinations as recommended by your veterinarian. This is typically around 18-20 weeks.
Is daycare provided at an additional cost?
Daycare is provided at no additional cost.
Pooch pad FAQs
day care faqs
What are the operating hours for doggie day care at Pooch Pad in Fuquay-Varina?
At Pooch Pad in Fuquay-Varina, our doggie day care operates 7 Days a week from 7:00AM – 7:00PM.
And we understand that pet owners have busy schedules, so we’ve introduced a special Pooch Pad Taxi Service!
How much does doggie day care cost at Pooch Pad in Fuquay-Varina?
The cost of doggie day care at Pooch Pad in Fuquay-Varina varies depending on factors such as the duration of stay and any additional services requested. For detailed pricing information, click here.
Are the dogs supervised during their time at Pooch Pad's doggie day care?
Absolutely! The safety and well-being of our furry guests are our top priorities. Our experienced and attentive staff closely supervises the dogs at all times to ensure a safe and enjoyable environment for everyone.
Can I bring my dog's own food and belongings for their day care stay?
FOOD: Yes please make sure your dog’s food is in a sealed bag or container with your pet’s name clearly marked on it.
BELONGINGS: We know every pup has a favorite toy or blanket! But we need to keep playtime safe and prevent mix-ups between our furry guests, so we ask that all personal belongings stay at home. Don’t worry—we have lots of toys, cozy spaces, and plenty of fun waiting here!
Are there any requirements or vaccinations needed for doggie day care at Pooch Pad?
Dogs attending day care must be up-to-date on their rabies, distemper, and bordetella (kennel cough) vaccinations. **We require bordetella to be current within 6 months from the date of vaccination to ensure the health and safety of all our guests. We also require a temperament assessment to ensure compatibility with our other daycare guests. Please consult with our staff for specific vaccination requirements and any additional information. Please note that puppies must be two weeks beyond their final round of vaccinations as recommended by your veterinarian. This is typically around 18-20 weeks.
