pooch pad FAQs

pooch pad faqs

Welcome to the Pooch Pad FAQs! 

We understand that you may have questions about our services, policies, and everything in between. That’s why we’ve compiled a list of frequently asked questions to provide you with the information you need.

Whether you’re curious about our dog grooming services, doggie day care, or boarding facilities, you’ll find answers to your queries right here. Take a moment to browse through the Pooch Pad FAQs and discover why Pooch Pad is the go-to destination for all your furry friend’s needs.

Have a specific question? Our dedicated customer support team is ready to assist you. Feel free to reach out to us using the contact form or by referring to the Pooch Pad FAQs for more information. We can’t wait to hear from you and welcome you into the Pooch Pad family!

Discover the Pooch Pad difference and give your pets the royal treatment they deserve. Join our online conversations as well on Facebook.

Pooch pad FAQs

Boarding FAQs

For our boarding rates, click here.

Reservations can be made by calling our facility or using our online reservation system on our website.

Dogs attendingday care must be up-to-date on their rabies, distemper, and bordetella (kennel cough) vaccinations. **We require bordetella to be current within 6 months from the date of vaccination to ensure the health and safety of all our guests. We also require a temperament assessment to ensure compatibility with our other daycare guests. Please consult with our staff for specific vaccination requirements and any additional information.

We accept dogs of all ages for boarding. However, puppies must have completed their initial round of vaccinations as recommended by your veterinarian.
We offer various accommodations, including spacious kennels and comfortable suites with cozy bedding and individual play areas.

Absolutely! We encourage you to bring your dog’s regular food to avoid any dietary issues. We recommend bringing your pet’s breakfast or lunch in a labeled ziplock bag to avoid any confusion and loss of items. However, please note that we do not accept any bedding or toys due to sanitary reasons. For boarding or longer stays, a sealed food container is acceptable.

Yes, absolutely! Our experienced groomers can provide a range of grooming services, from baths and haircuts to nail trims and ear cleaning, during your dog’s boarding stay. Please mention that you’d like this upon booking.

We do not charge extra for administering most medications. However, if your dog requires specialized medical care or injections, additional fees may apply. Please discuss your dog’s specific needs with our staff.
During check-in, we will gather necessary information about your dog and review any special instructions or requirements. At check-out, we will settle the bill and provide you with a summary of your dog’s stay.
We do not have breed restrictions. All dogs are welcome at Pooch Pad, as long as they pass our temperament assessment to ensure the safety and well-being of all our guests.

Daycare is provided at no additional cost.

Yes, there is a $25 charge for pick-ups after 12pm on the scheduled day of pick-up.

Pooch pad FAQs

grooming faqs

Our grooming services include bathing, brushing, haircuts, nail trims, ear cleaning, and more. We can customize the grooming session based on your dog’s breed and individual needs.

Absolutely! You can schedule grooming services independently without the need for boarding or daycare. Just let us know your preferred date and time, and we will do our best to accommodate your request.

Dogs attending grooming must be up-to-date on their rabies, distemper, and bordetella (kennel cough) vaccinations. **We require bordetella to be current within 6 months from the date of vaccination to ensure the health and safety of all our guests. We also require a temperament assessment to ensure compatibility with our other daycare guests. Please consult with our staff for specific vaccination requirements and any additional information.

Daycare is provided at no additional cost.

Pooch pad FAQs

day care faqs

At Pooch Pad in Fuquay-Varina, our doggie day care operates Monday-Friday from 7:30AM – 6:00PM and on Saturday and Sunday from 8:00AM – 6:00PM.

We understand that pet owners have busy schedules, so we’ve introduced a special “beat the rush” add-on. This add-on allows our customers the option to drop off their furry friends 30 minutes before we officially open for a fee of $15. We strive to provide flexible drop-off and pick-up times to accommodate the diverse needs of our valued customers. Thank you for considering Pooch Pad for your pet care needs!

The cost of doggie day care at Pooch Pad in Fuquay-Varina varies depending on factors such as the duration of stay and any additional services requested. For detailed pricing information, click here.

Absolutely! The safety and well-being of our furry guests are our top priorities. Our experienced and attentive staff closely supervises the dogs at all times to ensure a safe and enjoyable environment for everyone.

Yes, you are welcome to bring your dog’s food and any belongings that will help them feel more comfortable during their stay at our doggie day care. We recommend labeling all items with your pet’s name to avoid any confusion.

Dogs attendingday care must be up-to-date on their rabies, distemper, and bordetella (kennel cough) vaccinations. **We require bordetella to be current within 6 months from the date of vaccination to ensure the health and safety of all our guests. We also require a temperament assessment to ensure compatibility with our other daycare guests. Please consult with our staff for specific vaccination requirements and any additional information.

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